This children's lightly used clothing, toy, etc. Store is thriving now * read the owner's own words to understand her rapid success story. * why i started this business - previously owned the same type of business with great success - earn stable income in an unstable market - maintain flexibility to be mom * how i started the business - looked and found the prime location - negotiated a great lease at a reasonable rate - scoped and found that there was little to no competition in the area - gathered product and opened for business * what i have done to make it grow - set reasonable prices to insure repeat customers - maintained high quality - emphasized the importance of customer service to my employees - implemented guidelines daily to maintain and improve employee’s efficiency - kept the store, and all product current, clean and organized - created a pleasant place to shop and sell items creating a full circle. * what i suggest to a new owner to take it to the next level - advertise - buy more items - sell more items - open 7 days, extend hours - have sales - extend the product line … maternity, larger sizes, … - include or add new products - offer store credit * all you have to do is follow her example.
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